Vitrais Vintage accept transactions through multiple avenues. From our site, Instagram DM and Depop.

Our prices vary due to the fees that may apply for each platform. After every sale made with depop "we" the seller are charged a 10% selling fee which is deducted from the final sale price. Therefore we charge an extra 10% on all our items listed on depop compared to our site.

As a small business with little exposure and high value items, we understand the hesitation on our legitimacy.

Below are some ways we hope to gain your trust:

+On the front page of our site we display a few Instagram stories posted by our amazing customers.

+You can also checkout our Instagram and preview more customers in our story highlights under "VV".

+Checkout our Depop page, garnering over 400 sales and 100 reviews. As a avid seller on depop we have also been selected as a verified seller and rewarded a blue check mark.

Offers:

We do not offer discounts on items that have just been listed. However with items that are listed in our "Shop all" section (excluding new items), we may be open to minor offers.

Free Shipping:

I do not accept free shipping upon request on single item purchases or low weight items. However, free local and international Shipping IS AVAILABLE for orders over 3KG. This offer will be reflected during CHECKOUT.

Discounts:

We occasionally do limited time only offers such as discounts at check out and free local and international shipping (Standard). Follow our instagram for notifications on special offers.

As a lover of vintage designer, I have had first hand experience on purchasing vintage designer items second hand with the pretence they were authentic, splurging in the pursuit to purchase a grail and it ending up being fake.

We understand how fustrating this experience is. Therefore guaranteed Authenticity is our top priority. When sourcing and garnering items to sell, we make sure our items are 100% Authentic, this process may endeavour second and third party opinions by collectors and expert authentication services. It is our utmost principle to maintain an authentic service and experience.

If you have any questions or inquiries regarding authenticity do not hesitate to contact us.